2. Purchase & Refund
2.1 How to Purchase Our Products
The only legal way to get a license for DVDneXtCOPY is through our website: https://www.dvdnextcopy.com/
Step1: Select the product you need on our website, and open the product page. Click "Buy Now" to proceed.
Step 2: Choose the plan that's right for you.
Step 3: Enter your Contact Information as required.
Step 4: Choose the preferred currency and press "Continue to Payment".
Step 5: Enter your card information and press the "Secure Checkout".
Step 6: Once the payment is completed, you'll receive an email titled "Registration information for DVDneXtCopy" with detailed instructions for software registration and authorization.
To get more purchase options, such as bundles, please visit our store: https://www.dvdnextcopy.com/store
2.2 About Subscription/Lifetime Plan
2.2.1 Subscription Plan
The 1-Year subscription plan will automatically renew for the next billing period. This means that you will pay regular annual fees to continue using the software. However, you have the flexibility to manage your subscription anytime through the Member Center.
2.2.2 Lifetime License
The lifetime license is a one-time payment. It is available for 1 computer.
You can continue receiving future updates and support for the product at no additional charge.
2.2.3 Lifetime + 5PC License
This "Lifetime + 5PC" license only needs you to purchase the product once, but use it for life. This product can be used on up to 5 computers. In addition, you get future updates and support for this product at no cost.
2.3 Purchase & Refund Policy
Your license is valid from the date the order is placed, regardless of whether your product is actually activated or not.
DVDneXtCOPY provides a 14-day money-back guarantee for the Annual/Lifetime Subscription order. Please note that refunds are only allowed under certain conditions.
Situations Eligible for Refunds
- Accidental Duplicate Purchase: If you accidentally purchased the same product more than once, you can receive a refund for the duplicate product.
- Wrong Product Purchase: If you purchased the wrong product and subsequently purchased the correct product within the refund period, the wrong purchase is eligible for a refund.
- Technical Issues: If the purchased product is unusable due to technical issues, and you contacted our support team but the problem wasn't resolved within the refund period, you are eligible for a refund.
- Subscription Billing Errors: For subscription plans, if you canceled your subscription before the renewal date but were still charged, you are eligible for a refund of the erroneous charge.
Situations Not Eligible for Refunds
- Change of Mind: Refunds are not available if you change your mind after purchase.
- Expired Refund Period: Refunds are not granted if the purchase (including renewals) is beyond the refund period.
- Wrong Product Purchase Without Correct Purchase: Refunds are not granted if you purchased the wrong product and did not buy the correct product within the refund period.
- Product Misunderstanding: Refunds are not available if you did not read the product description and daily limits carefully, or did not try the product before purchase, resulting in dissatisfaction with its functionality or compatibility.
- Subscription Renewal Claims: Refunds are not granted if you claim you did not make the purchase, but the order is an automatic renewal.
- Regional Price Differences: Refunds are not granted based on price differences between different regions and suppliers.
- Authorization Issues: Refunds are not provided if you are unable to authorize the product and did not contact the support team for assistance.
- Unresolved Technical Issues Due to Lack of Cooperation: Refunds are not granted if the product is unusable due to technical issues and you refused to provide necessary information or cooperate with the technical support team.
For more details about our refund and purchase policy, please refer to the pages below: